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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will show up. It includes exhaustive information about all the actions that you can perform on that particular page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of tutorial video clips describing how to work with our Control Panel. They're made for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by real users and offers practical solutions. We frequently update our FAQ database with new Q&A's so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can get in touch with our great team of customer support engineers available 24/7 and ready to assist you with any issue. Each support ticket you submit will be answered within one hour (the average response time being approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 60004

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com